Senior Content Operations Manager

Descrizione

GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 135 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 18 local offices around the world. Visit our careers website to learn more.

In order to bring more great experiences to our global customers, we are looking for an enthusiastic and reliable teammate to join our Content Marketing Team in Berlin as a Senior Content Operations Manager.

The Content Marketing team is responsible for the creation and development of the most customer-centric content at scale, enabling customers to plan, book, and experience our suppliers’ unforgettable experiences with confidence. This role will be instrumental in helping us scale high-quality assets to be used across the marketplace and marketing channels.

We are looking for a hands-on and growth-oriented Senior Content Operations Manager to join our Content Marketing team and help us take our content to the next level. You will oversee the technical operational setup for content marketing, helping us leverage tech in our processes in order to produce high-quality content at scale.

• Develop workflow strategies for operational tools and practices that will optimize both text and visual content outputs for high-quality customer experiences
• Collaborate with tech to create and implement a holistic content asset management system including metadata and delivery strategies
• Create and maintain a roadmap for improvements, including plans for testing, validating, and scaling proposed optimizations
• Collect and analyze data to evaluate product and process performance, uncover opportunities, and leverage insights to create buy-in and influence tech teams’ roadmaps
• Ensure the tech, tooling, and process setup are aligned with the needs of the team and the overarching content marketing strategy
• Keep up to date with the latest innovations in tech and how they could be leveraged to alleviate manual work

• You are located in Berlin or are willing to relocate. We operate on a hybrid work model and value weekly in-person interaction in our office a minimum of 3 days per week.
• 5+ years of professional experience in content operations, product operations, or content marketing
• Demonstrated expertise in finding and implementing tech solutions to optimize workflows 
• Highly analytical and data-driven with the ability to surface actionable insights from data sets, and a clear understanding of how to use research and KPIs to inform strategic decisions
• Proven track record in collaborating closely with product team(s)
• Adaptable with a test-and-learn mindset 
• Strong organizational and prioritization skills, results-driven and detail-oriented with the ability to multitask and manage priorities
• Excellent interpersonal and communication skills with a high capacity to collaborate with internal teams as well as external partners 
• You thrive in a fast-paced environment and are passionate about working at the intersection of tech and creativity to develop and drive scalable solutions for text and visual content
• Excellent written and verbal communication skills in English

• Invest in your development with an annual personal growth budget
• Enjoy flexibility with a hybrid work-from-home and telecommuting policy
• Save on transportation costs with discounted public transportation tickets
• Support your loved ones with generous maternity and paternity leave policies

And more...

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via We are an equal-opportunity employer

Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application. 

We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity, report it to

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