Product Manager: Marketplace Logistics

Creata il 18-11-2017

Location Palo Alto

POSIZIONE CHIUSA Candidati ora

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Descrizione

About Houzz

Join Houzz in revolutionizing the home and remodeling industry and have an impact on over 40 million homeowners and 2 million professionals around the world. Frequently ranked as one of the top 10 most disruptive companies in the world and backed by marquee venture capitalists, Houzz will allow you to drive the future of an industry worth $1.2 trillion in the US and Europe alone.

Our entrepreneurial culture and warm family atmosphere will surround you with a fun and dynamic work environment you will only find at Houzz.

If you are interested in applying your passion to create products that will transform the lives of millions of users remodeling and decorating their homes, then welcome to Houzz.

Position Overview

Houzz is seeking a talented product manager to lead the supply chain and logistics platform for our rapidly-growing Marketplace. With over 10M products and 40M monthly unique users, the Houzz Marketplace has grown into a top ecommerce destination in a few short years, but we’re just getting started. A distributed network of tens of thousands of drop-ship vendors and 3rd-party sellers (from small independent craftsmen to large well-known brands) ship products directly to Houzz customers across the globe. We move products large and small (from bedding to living room couches) which requires a high-functioning, multi-channel transportation network. As such, we invest heavily in products and systems that drive our logistics operations, streamline vendor performance, optimize shipping, and forecast sales, among other things -- all with a goal of delivering a world-class experience for our customers.

In this role, you will work cross-functionally -- with engineering, product, design, operations, and marketing teams -- to enable and optimize our fulfillment network. Additionally, you will be responsible for identifying new ways to improve vendor performance (increase on-time shipments, eliminate order defects, reduce cancellations, etc.) and will own the platform through which vendors sell on Houzz. You will be an expert in our present-day fulfillment and logistics, but also design products and technology that with an eye towards our future business needs. You will make business-critical decisions that that minimize costs, while driving a superior experience.

Contributions:

Collaborate with product, engineering, design, and sales & operations teams to create and manage the roadmap for our vendor-facing platform

Optimize our shipping network and identify areas to increase profitability and unlock new markets

Design the products and systems needed to forecast demand

Use data-driven analysis to identify key areas to improve vendor performance (on-time shipments, reduction in cancellation rates, reduction in damage and return rates, etc)

Conceive of and drive new strategic approaches to speed up order fulfillment and reduce costs

Leverage research, feedback, and interviews to understand the needs of vendors to shape product features and direction

Find new channel partners that can accelerate seller and vendor acquisition

Clearly articulate product strategy with a wide range of people, internal and external

Help scale all of the above to our international markets

Required Skills & Experience:

A technical background is required (CS degree, with software engineering or data science experience a plus)

A minimum of 4 years of experience in Product Management at a consumer internet company with a proven track record of successful product launches that touch large numbers of users or drive key business metrics

Strongly data-driven; have the ability to analyze data from a variety of sources to identify key insights, spot optimization opportunities, and inform product decisions

A mindset and passion for solving optimization problems

A background in forecasting algorithms a plus

Have the ability to manage projects across varying technology stacks and can understand deep technical issues that arise

Excellent written and verbal communication skills, with an ability to communicate across a wide range of team members and job functions

Extremely detail-oriented; you believe that a great product is the sum of an inordinate number of small, thoughtful decisions

An amazing ability to drive projects to completion